Programme
AI for Retail Operations
A five course programme for multi-location, multi-format retail operators. It covers orientation and responsible AI use, everyday workflow, documents and communication, data and analysis, and checking the quality of AI output.
- Courses
- 5
- Estimated study time
- 40 hours
- Assessment
- Learning only. Completion is not a qualification.
Study time is a planning estimate, not a measurement with participants. The courses listed below carry their own estimates; they add up to 78 hours.
Who it is for
Retail operations managers, multi-store coordinators and retail-chain operations leads.
What it develops
On completing the programme you can coordinate multi-store operations with AI assistance; apply a second-pair-of-eyes discipline to inventory and pricing; and recognise fabricated output in a retail context.
Courses and sequence
- 01
Training
Retail operations AI: Orientation
The role of a store or retail operations manager and what AI changes in inventory, staffing, customer service and reporting: where it helps, where it must not decide, and how safe use begins.
Estimated study time: 15 hours
Can be requested independently
- 02
Training
Retail operations AI: Workflow
The daily workflow of a store or retail operations manager with AI: inventory, staffing, customer service and reporting, with a human check at every step.
Estimated study time: 15 hours
Can be requested independently
- 03
Training
Retail operations AI: Documents and communication
Documents and communication for a store or retail operations manager: drafting, editing and checking text with AI, with no invented facts and no personal data in public tools.
Estimated study time: 15 hours
Can be requested independently
- 04
Training
Retail operations AI: Data and analytics
Data and analytics for a store or retail operations manager: summaries, tables and reports with AI, each with a stated source and a check before any decision.
Estimated study time: 15 hours
Can be requested independently
- 05
Training
Retail operations AI: Quality and evaluation
Quality and evaluation for a store or retail operations manager: criteria for judging an AI output, a second review, and the typical errors of this work.
Estimated study time: 18 hours
Can be requested independently