AI Tools at Work: Generative AI, Agents and Orchestration

Microcourse

The four part request

Role, context, limits and output form: learn to structure a request for a routine text task and check the tool's response.

Microcourse

Checking an AI output

Facts, tone and organisational rules: three short checks after each AI output to look for common errors.

Microcourse

Fabrication: The four kinds and how to catch them

Numbers, citations, authorship, dates: the four fabrication types, the three early signs, and the ninety-second citation check.

Microcourse

What you may paste: Data levels and the law

Four data levels, two laws, a ten-second test before every paste, and what you do when the data have already gone out.

Microcourse

Disclosing AI assistance

One line that says an assistant helped, where it goes, the record that backs it, and how it becomes a team habit.

Microcourse

Agents: Installing one and finding the stop button

An agent acts, it does not only write. Before it acts on your laptop: the source, the dialog, the first run in a safe place, and the stop button.

Microcourse

Agents: Permissions and scopes

A scope is a sentence: who, what, where, how long. Least privilege, the permission screen, keys and tokens, and revoking as a habit.

Microcourse

Agents: What an agent may touch

The scope says what it may do; the boundary says where. The allow list, the test copy, the data levels for agents, and the dry run before any real run.

Microcourse

Agents: Reading the action log

The output tells you what the agent produced; the log tells you what it did. The ten-minute review after every run, the three signals, and what a missing log means.

Microcourse

Agents: Undoing an action

A read cannot be taken back, a write reverts with a version, a send cannot be unsent, a run depends. The copy before, the rollback after, and the incident when there is no undo.

Microcourse

Trigger, action and connector

A flow is a trigger, some actions and the connectors between them. Before any tool builds it, you draw it on paper and read it part by part.

Microcourse

Credential, retry and log

A flow fails at three in the morning. The credential that expired, the retry that sent five times, the log that did not exist. Three decisions before the flow is switched on.

Microcourse

The human check before anything is sent

A person before every send and every run. Where the check sits, the screen the person sees, the time they get, and what happens when nobody answers.

Microcourse

A flow broken five ways

One flow, five breakages, one method: from the symptom to the part. No trigger, wrong connector permission, expired credential, a loop running twice, output to the wrong place.